"My new battery isn't charging. Is it defective?"

One needs to discharge and recharge a new battery at least 2-4 times for it to reach it's maximum rated capacity, as most of these new batteries, are not charged. An overnight charge or 12 hours, is a good enough time for your battery. An indication could be the battery getting warm to the touch. When charging the battery for the first time, the device may indicate that charging is complete after just 10 or 15 minutes. This is normal with
rechargeable batteries. New batteries are hard for the device to charge; they have never been fully charged and not "broken in." Sometimes the device's charger will stop charging a new battery before it is fully charged. If this happens, remove the battery from the device and then reinsert it. The charge cycle should begin again.

What is "memory effect"?

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